Legal notice

Legal Notice (Website & Products) — ConelAlma ESP

1) Website Owner / Publisher

This website, conelalmaesp.com (the “Website”), is operated by ConelAlma ESP (“we”, “us”, “our”).

For any legal or customer service inquiries, please contact:

(Additional company identification details such as registered legal name, VAT/Tax ID, and registered address should be added here if applicable.)

2) Scope of This Notice

This Legal Notice governs the use of the Website and provides important information regarding our products, content, and limitations of liability. By accessing or using the Website, you agree to this Legal Notice together with our Terms and Policies published on the Website.

3) Product Information & Presentation

We make reasonable efforts to ensure that product descriptions, images, colors, dimensions, and other content on the Website are accurate and up to date. However:

  • Product colors may vary depending on screen settings and lighting.
  • Handmade and artisanal items may show natural variations in texture, finish, and appearance.
  • Measurements and weights may have minor tolerances.

We reserve the right to update product information, pricing, availability, and content at any time without prior notice.

4) Handmade / Personalized Items

Some products may be custom-made or personalized (e.g., items made to order, items with personal photos, names, or special requests).
You are responsible for ensuring that personalization details (spelling, images, instructions) are correct before confirming the order. We are not responsible for errors resulting from incorrect information provided by the customer.

5) Candle & Home-Use Safety Disclaimer (If Applicable)

If any of our products include candles, wax items, fragrance items, or products intended for home ambiance, you agree to use them responsibly and in accordance with standard safety guidelines, including (where applicable):

  • Never leaving a burning candle unattended
  • Keeping away from children, pets, and flammable materials
  • Using on a stable, heat-resistant surface
  • Following any care/safety instructions provided with the product

We are not responsible for damage, injury, or loss resulting from misuse, failure to follow safety instructions, or unsafe conditions of use.

6) No Medical, Therapeutic, or Professional Advice

Any content on the Website (including descriptions, blog posts, or marketing statements) is provided for general informational purposes only and does not constitute medical, therapeutic, legal, or professional advice.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

7) Intellectual Property

All content on the Website—including text, product names, logos, graphics, photographs, designs, and layout—is owned by or licensed to ConelAlma ESP and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any content for commercial purposes without our prior written permission.

8) External Links

The Website may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of third-party sites. Accessing third-party links is at your own risk.

9) Limitation of Liability

To the maximum extent permitted by applicable law:

  • We are not liable for indirect, incidental, special, or consequential damages arising from the use of the Website or the purchase/use of our products.
  • We do not guarantee uninterrupted or error-free access to the Website.
  • We are not responsible for delays or failures caused by events beyond our reasonable control (including carrier delays, customs procedures, force majeure, technical failures, or supply disruptions).

Nothing in this Legal Notice limits liability where such limitation is not permitted by law.

10) Applicable Law & Jurisdiction

This Legal Notice shall be governed by applicable laws relevant to the operation of the Website and the sale of products to customers in Europe.
Where mandatory consumer protection laws apply (including EU consumer rights), those rights remain unaffected.

11) Updates to This Legal Notice

We may update this Legal Notice from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be published on the Website with effect from the date of posting.

12) Contact

For any questions regarding this Legal Notice, please contact: support@conelalma.com